Service standards
The 15 rules of corporate service
1.Patiently introduce company and product information to customers
2.Recommend customized products according to customer requirements
3.Make the most cost-effective procurement plan for customers
4.Each order has a corresponding contract for customer protection
5.Manufacture, assemble, pack and deliver according to contract
6.The quality of each accessory is supervised by quality inspection department
7.Each accessory will be tightly packed
8.The outer packing of each piece of goods shall be labeled with relevant protective labels
9.Choose the most efficient logistics for customers to save transportation time and cost
10.There will be specialists for the customer's cargo tracking and security
11.Provide installation manual and remote technical guidance to customers
12.Make regular return visit to customers after purchase and sort out their opinions
13.Respond to customer's repair or replacement request in a timely manner
14.Conduct regular satisfaction survey on the service of relevant after-sales staff
15.There will be specialists to follow up the follow-up cooperation with customers
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Medical Cart Manufacturing Specialist
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